Resolve Operational Problems Quickly

The solution you have been waiting for

we do the heavy lifting for you.

We know what it is like when there are service support issues surrounding large mainframe CICS sites. Such problems cause anxiety and doubt and affect business critical systems adversely. Only CICS specialists are able to investigate and the tools available to them are inadequate. Most monitoring tools in use today, whilst excellent in their own ways, do not focus on the application. Instead they have an infrastructure wide view which may not provide the insight to quickly establish what you need to know. Many of these tools also fail to provide a CICSPlex-wide perspective of your applications infrastructure, making it difficult to visualise the entire footprint of your applications.

PlexSpy aims to address these issues. It has been designed from the beginning to focus attention on the specific CICS infrastructure that a named application is dependent upon. It is capable of providing a CICSPlex-wide perspective and we are convinced that this will be invaluable to your support staff as they strive to provide the best service possible to your customers.

PlexSpy allows you to identify the status of your named CICS application with one click of a mouse button.

We are confident that we can help you resolve many of your business challenges using PlexSpy. Call us to discuss them.


PlexSpy in Use

“At a time when IT is pressured to contain costs, mainly by reducing staffing, monitoring tools like PlexSpy play a worthwhile role. They make it possible to reduce the workload on more costly CICS experts by having less skilled
(meaning less costly) staff do the initial troubleshooting.”

Dancing Dinosaur Mainframe Blog – September 2010


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